Effective Date: December 1, 2024
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, upload film information, or contact us for support.
Personal Information
- Name and contact information (email, phone number)
- Account credentials
- Payment information (processed securely through third-party providers)
- Film project details and metadata
Automatically Collected Information
- Usage data and analytics
- Device information and IP address
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Provide and improve our AI-powered festival analysis services
- Process payments and manage your account
- Send you service-related communications
- Analyze usage patterns to enhance user experience
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or rent your personal information. We may share information in limited circumstances:
- With trusted service providers who assist in our operations
- When required by law or to protect our rights
- In connection with a business transfer or merger
4. Data Security
We implement industry-standard security measures to protect your information:
- Encryption of data in transit and at rest
- Regular security audits and updates
- Limited access to personal information
- Secure payment processing
5. Your Rights
You have the right to:
- Access, update, or delete your personal information
- Opt out of marketing communications
- Request data portability
- Lodge a complaint with data protection authorities
6. Cookies and Tracking
We use cookies and similar technologies to improve your experience. You can control cookie settings through your browser preferences.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
8. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes via email or through our platform.
10. Contact Us
If you have questions about this privacy policy, please contact us at:
Email: privacy@festhonour.com
Address: FestHonour Privacy Office, [Company Address]